Dashboard
Balances, alerts and month performance for every client.
Alerts
Also emailed to you automatically every hourClients this month
Orders
Every order is charged to one client's funds. Pick the client first.
Add order
Cases & defects
Every open eBay case for the accounts you look after, with the reply deadline. Update a case here and the history is kept.
Account health
Case
History
Cases
Log a new case
The order must already be in the portal. Type its eBay order number.
eBay accounts
Pick the account you are working on. While you are on it, nobody else can pick it. Click Done when you finish.
Accounts
Add an eBay account
Listings
For each listing, paste the AliExpress supplier link and the live eBay link. The portal reads both, compares them and checks the listing rules. A full match is approved; any difference goes to review.
Check a listing
Review queue
eBay vs supplier
Performance
Checked listings
Listing check rules
Leave a box at 0 to skip that check. The same VeRO / prohibited / restricted lists as Product hunting are used for titles.
Custom rules
Each rule: if the listing matches, then reject / send to review / just warnApproved products to list
Funds
Advances received. Balances update by themselves.
Record funds
Clients
Each client keeps one balance in their own currency, across all their markets.
Add client
Invoices
Make an invoice from a saved template, download it as PDF or email it to the client.
New invoice
All invoices
Reports
Choose client, market and month. Download, print or email.
Users
People sign up on the login page. Give each one a role here, then choose exactly what team members can do and which clients they see.
Admin: everything. Team: only what you tick under "Edit access", for the clients you assign. Client: only their own balance, funds history and how many orders are processed and pending. Pending: sees nothing.
Access
My day
Your work time, today's tasks and this month's rating.
Tasks
My open cases
Open the Cases pageThis month
Product hunting
Submit a product and it is checked against the criteria straight away. If two people find the same AliExpress product, the first one to submit gets the credit.
Submit a product
Hunting criteria
0 or blank means no limiteBay policy checker
Before approving, the system looks for these words in the product title, category and notes. These are starting lists, not eBay's full rulebook. Add brands and words from your own experience and from eBay's VeRO and prohibited items pages. One item per line.
Team
Assign tasks, see who is working, and monthly performance.
Assign a task
Daily tasks (repeat automatically)
Created every morning for the chosen daysHow the rating is calculated
Attendance = days present and hours worked compared with the expected month. Tasks = share of task targets completed. Quality = product approval rate for hunters; for other departments, the score you enter above. Parts with no data are left out.
Activity
Every add, edit and delete, with who did it and what changed.
Setup
Alerts, month closing, agency fees and backup.
Alerts
Close a month
After you send a month's reports, lock it. Nobody (you included) can add, edit or delete orders and funds dated in a locked month until you unlock it here.
Agency fees
Charges each client's agency fee (set on the Clients page) for the chosen month and deducts it from their balance. Running it twice for the same month adds nothing extra.
Alerts already emailed
Last 30Backup
Full backup (JSON) holds everything: clients, funds, orders, users and their access, settings and activity history. Keep it in Google Drive. If the system ever has to move to new servers, this one file brings all the data back. Take one every week.